We have experts who can help your employees have a better understanding in each of these areas with the result of a better quality of care to your residents.

• Activities
  • Activities regulations
  • Documentation needed
  • How to assess residents’ Activity needs
  • Activities’ role in MDS / Resident Care
• Consumer Satisfaction
  • Importance of consumer satisfaction
  • Techniques for achieving greater consumer satisfaction
• Documentation
  • The importance of documentation in the liability of the facility
  • How documentation should support the care given
• HIPAA Implementation Education & Tool
  • The importance of compliance with regulations
  • What steps to take to implement HIPAA within your facility
• MDS/CAAs/Care Planning
  • Importance of the accuracy of RAI process
  • How to write a Resident centered careplan
  • Importance of documentation as a corporate compliance issue
• Medications
  • Adverse Drug Reactions / Medications Administration Review
  • The Beers List and documentation needed to support use of medication on the list
  • How surveyors are reviewing medication administration and medication errors
  • How to reduce psychotropic drug use and document appropriate use
  • Medication Aide Responsibility
• Pain Management
  • How to set up a program
  • Documentation needed
• Pressure Sores
  • New Survey protocols
  • Review regulations concerning pressure sores
  • Documentation needed
  • Interventions to prevent pressure sores
  • Description of avoidable and unavoidable pressure sores
• Quality Assurance
  • Review Quality Assurance regulations
  • How to strengthen your Quality Assurance Program
  • The role committee plays in facility
• Restorative Nursing: Bowel / Bladder, Dining Room, ADL’s
  • Review regulations, clinical indicators and how surveyors review this process
  • What restorative nursing can offer
• Skilled Nursing Facility Implementation
  • Skilled Nursing Facility regulations
  • Documentation needed to ensure skilled services are warranted
  • How to bill for Skilled Nursing Services to Medicare Part A and Medicare Part B
• Social Services
  • Social service regulations
  • Documentation needed to ensure the psychosocial needs of the resident are being met.
  • Social Service’s role in MDS / Care.
• Swing Bed Regulations and Documentation
  • Who qualifies
  • Documentation needed
• The Three D’s: Delirium, Depression, Dementia
  • How to assess and differentiate between the D’s
  • Review care and how to care plan for the D’s
• Understanding Dementia Care
  • Discuss the seven stages of dementia
  • Learn dementia care techniques
  • Review care plans and behavior management for each stage